Sona 104 Terms & Conditions – Everything You Need to Know, Clearly Explained

Sona 104 (sona104.pro) is an international online gaming platform providing casino games, Sports Betting, and entertainment services to users in Bangladesh and around the world. These Terms & Conditions ("Terms") constitute a legal agreement between you and Sona 104.

By using the platform, creating an account, or playing any game, you are considered to have fully accepted these Terms & Conditions. You are not eligible to use Sona 104's services if you do not meet the following conditions:

• You must be at least 18 years of age.
• Online gaming must be legally permitted in the country where you reside.
• You are not a citizen or resident of a restricted country.
• You are playing voluntarily, with full awareness, and using your own funds.
• You are playing for entertainment, not for professional or occupational purposes.

When registering with Sona 104, you are required to provide accurate and up-to-date information. Providing false details or using another person's identity is strictly prohibited.

• You must provide your real name, date of birth, and contact details at the time of registration.
• Each individual may operate only one account.
• Your account password must be kept confidential — do not share it with anyone.
• Selling, transferring, or renting your account is strictly prohibited.
• Contact the support team for any changes to your account information.

Sona 104 supports deposits and withdrawals via the most popular mobile banking methods in Bangladesh. Key details are listed in the table below:

• Deposits and withdrawals must use the same method — if you deposited via bKash, your withdrawal must also go through bKash.
• Deposits and withdrawals from third-party accounts are not permitted.
• Your deposit must be wagered at least once before a withdrawal can be made.
• Initiating a chargeback or payment dispute will result in immediate account suspension.

Sona 104 offers a variety of bonuses and promotions. Each offer comes with specific terms and conditions — failure to comply may result in the bonus being forfeited.

• The welcome bonus is available once only, on your first deposit.
• A wagering requirement (typically 30×–40×) must be met before withdrawing bonus funds.
• Real money withdrawals are not available while a bonus balance is still active.
• Every bonus has an expiry date — if wagering requirements are not completed within the specified timeframe, the bonus will be cancelled.
• If bonus abuse is detected, all bonuses and any winnings derived from them will be voided.
• Live dealer games typically contribute less toward bonus wagering requirements than slots.

All games on Sona 104 are powered by world-class software providers. Every game outcome is determined by a Random Number Generator (RNG) that has been verified by independent testing agencies.

• Once a bet is confirmed, it cannot be cancelled — except in the case of a technical error.
• In the event of a disconnection during a Live Casino game, bets and balances will be verified and restored accordingly.
• The minimum and maximum bet limits for each game are displayed within the game itself.
• In Sports Betting, the bet position at the time of disconnection will be considered valid.
• Abnormal payouts resulting from software errors will be considered void.

The following activities are strictly prohibited on the Sona 104 platform. Any violation will result in immediate account closure and may lead to legal action where applicable.

• Using automated bots, scripts, or software to play games.
• Operating multiple accounts from a single IP address.
• Intentionally exploiting system vulnerabilities or bugs.
• Attempting unauthorized access to another player's account.
• Using the platform for money laundering or any other illegal financial activity.
• Harassing or intimidating other players or Sona 104 staff.
• Registering or completing the verification process using false identities or documents.

Sona 104 reserves the right to suspend or close any account. You may also submit a request to close your own account at any time.

• Sona 104 may close an account immediately in the event of a rule violation.
• Accounts may be temporarily suspended during an ongoing investigation.
• To close your account yourself, please contact the support team.
• Any valid balance should be withdrawn before closing an account.
• If your account is closed due to a rule violation, your balance may be forfeited.

Sona 104 believes gaming should be a source of fun — not stress or financial hardship. We genuinely care about the well-being of every player.

• Set deposit limits — daily, weekly, or monthly.
• Take a Cooldown Period — step away for 24 hours or 7 days.
• Take Self-Exclusion — close your account for as little as 1 month or permanently.
• If you feel something is wrong, speak to the support team — full confidentiality guaranteed.

For details on how your personal information is collected, used, and stored, please refer to our Privacy Policy outlined on this page. In brief:

• Your data is protected with 256-bit SSL encryption.
• Your personal information is never sold to third parties.
• Your information is never shared with governments or third parties except where required by law.
• You may request to view, update, or delete your personal information at any time.

Sona 104 reserves the right to update these Terms & Conditions at any time. For significant changes, we will endeavor to notify you via email or an on-site notification.

• Continued use of the platform after any changes constitutes acceptance of the updated terms.
• The date of the most recent update will always be shown at the top of this page.
• If you have any questions about the terms, please contact support before any changes take effect.